How we work

At Karitane®, we take pride in offering a personalised, professional service—whether you need a nanny short-term or for a long-term placement.

Every family is unique, so we take the time to understand your needs and the qualities you value in a nanny or babysitter. We don’t just send anyone—we carefully match you with candidates who align with your family’s preferences and lifestyle.

All Karitane® candidates, including babysitters, are:

  • Personally interviewed in our office
  • Reference checked
  • NZ Police screened under the Vulnerable Children’s Act

Minimum candidate criteria include:

  • A full, clear New Zealand driver licence
  • A recognised NZ childcare qualification and/or at least 3 years’ experience
  • A current first aid certificate

Whether you’re looking for casual help or a permanent part of the family, Karitane® connects you with trusted, experienced care—tailored to your needs.

To find your version of a super nanny, baby whisperer or dream babysitter, simply call us on 0800 222 121 or complete our client registration form.

What Does a Nanny Do?

A nanny cares for your children in your home, creating a safe, nurturing, and stimulating environment for them to grow and thrive. Karitane® nannies are professional child carers—qualified in early childhood education and/or backed by several years of hands-on experience.

The primary role of a nanny is to care for your children. This includes nursery duties such as:

  • Preparing meals for the children
  • Doing the children’s laundry
  • Keeping bedrooms, play areas, and the kitchen clean and tidy

Our executive nannies can also assist with household management, tradespeople, and general family administration.

All Karitane® nannies are carefully selected for their professionalism, honesty, and genuine commitment to supporting both children and their families.

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The Karitane® Process

The step-by-step guide to our services is set out below.

1.    Register with Karitane® – it’s free!

Either call Karitane® on 0800 222 121 or and complete our client registration form.  We’ll then call you to discuss your needs and your vision of the ideal carer for your child/children.  It’s important that you give us as much information as possible to give us the opportunity to find the perfect candidate for you.

2.    Candidate selection

We’ll start contacting suitable nannies and place a brief job description of your role on our website.   We will then send you the profiles of candidates that we think are suitable; these include their CV, copies of their certificates, any written references and a photo.

3.    Interviews with your chosen nannies

Once you’ve decided who you’d like to meet, call Karitane® and we will co-ordinate an interview with the nanny/ies on your behalf.  We recommend that you meet at your home to discuss your requirements and what the job entails, their experience and their background, as well as your particular needs.  We can provide advice on interview questions.

4.    Employment agreement and PAYE

When you’ve found the nanny for you, you’ll need to have an employment contract between you and your nanny. Karitane® can help you with this as well as provide market nanny rates and payroll services (as an employer you are responsible for paying your nanny’s PAYE and KiwiSaver contributions).   

5.    Placement fee and the Karitane® Guarantee

Once the placement is confirmed, a fee is payable.  Our placement fee is a percentage of the nanny’s annual salary + GST (different rates apply depending on the type of placement). The fee covers the placing of a candidate and comes with a six-week guarantee period. In the unlikely event that the nanny does not work out, we will either you find a replacement nanny or provide you with a pro rata refund.

6.    Support

We’ll call you after your nanny has been with you for a couple of weeks to make sure your nanny is settling in, and again in a month to make sure all is going well and to help with any questions that may have arisen since your nanny started working with you.



Let us help us find you the perfect nanny –  register with Karitane ®  or call Karitane® now on 0800 222 121